What is Skilled Care?

Think of home health care as a continuum of available services.

On one end of the spectrum, we have clients who just need a little help around the house, or with daily living activities such as laundry, housekeeping and bathing. These clients require the services of our Home Assistance team. 
Moving toward the other end of the spectrum, there are people living at home with long-term, acute, chronic, medical and surgical conditions that require a caregiver with medical expertise. For example, people living with diabetes may need help with blood draws and insulin injections, or simply some one-on-one nutritional education and guidance as they learn to live with their condition. People living with IVs, catheters and ventilators require the expertise of a highly technical nurse trained in the careful maintenance and calibration of this equipment and in monitoring the health of the patient. Some patients need physical and occupational therapy as they recover from illness, surgery or stroke. Others may need end-of-life care.
That’s where our skilled care team comes in. In the world of healthcare, the term “skilled care” means a team comprised of Registered Nurses (RNs), Licensed Practical Nurses (LPNs) and or Physical/Occupational/Speech Therapists. This team provides the hands-on, direct care clients need, as outlined by the plan of care put in place by the physician and other members of the client’s care team. 

What skilled care services does Helping Hands provide?

Case Management & Medical Social Work
Skilled Nursing
Private Duty / High-Tech Nursing
Rehabilitation Therapy

Why is Helping Hands different from the other companies my doctor suggested? 

Because the services administered by our skilled care staff are more than dressing wounds, changing IVs and administering medicine. 
Our nurses combine the art of caring with the physical science of health and healing. In other words, we treat both the physical and emotional needs of our clients and their families. Our nurses are many things. As members of a coordinated care team, they are:
Liaisons between our clients, their families and the interdisciplinary care team;
Teachers working to educate clients and families on all aspects of the plan of care including nutrition, how to facilitate a safe living environment in the home, and how to monitor health and identify warning signs of conditions that will need medical attention or additional care services;
Companions for clients and families to lean on in times of need, chasing loneliness and depression away with genuine smiles and words of comfort;
Guardians of our clients’ overall well-being by assessing and monitoring the safety of the home environment as well as physical, mental and emotional health of every individual we care for.

How can I be sure the nurses will know what I need, and how will they connect with me and the doctors?

Our skilled nurses and therapists are an integral part of a care team comprised of physicians, case workers, counselors and loving family and friends, and we’re dedicated to being their eyes and ears when they can’t be at our clients’ side. Here’s how we stay connected:
A state-of-the-art telephony system paired with our web-based ContinuLink software connects the patient’s entire care team to ensure accountability and continuity of care. 

Our nurses can access the patient’s medical records, collaborate with physicians, measure and record progress and communicate with family right from the patient’s side by using their tablets (iPads). Their results stream directly to our office as well as to all relevant parties so that everyone involved with the patient’s care can access up-to-the-minute information and provide the highest level of care. For the ultimate sense of security, families can access updates on the patient’s progress through the family portal.  


For skilled care with a lot of heart, give our team a call and let us put our expertise to work for you.